Política de reembolso

At Shield Blinds, we are committed to ensuring your satisfaction with our products. We offer a 30-day return policy for products that arrive damaged, have missing parts, or are not manufactured to your ordered specifications. Please review the details below to understand our return process: 

Damaged or Missing Parts

Please inspect your order upon reception. If your product arrives damaged, has missing parts, or is not manufactured to your ordered specifications, please contact us and we will produce and ship a replacement product or send the missing parts within 10 working days, free of charge.

30-Day Return Policy

If your product arrives damaged or is not manufactured to your ordered specifications, you may contact us to return it within the 30 days of receiving it. Please note the following:

• We offer free returns within the 30-day period.
  
• To initiate a return, contact our customer support team at support@shieldblinds.com with details and images of damage. 
  
• If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Refunds

We will issue your refund within 5-10 business days of receiving the returned product. Please note that it may take additional time for your bank or credit card company to process and post the refund.

For any questions or concerns about your return, please reach out to us at support@shieldblinds.com.